| Rebuild Totals |
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| Helpdesk - Helpdesk Tickets | |||
| Monday, 04 May 2009 11:47 | |||
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Q: I have just generated a Monthly in Advance GEN N51 (Repetitive) 30/4/07 billing.
I made a mistake upon a DESC entry and I went to regenerate a single invoice to redo the invoice. I clicked the Regenerate icon and it started a run and then the screen cleared back to opening window of NSW-BUT. I then had to log in to NSW Powerforce again. I then went to Service billing to get into workbench to open N51 and I was given a warning:- The total invoices selected is NOT the same as the batch header and to contact support. I recounted the invoices and all were accounted at 41 invoices generated and my correction to regenerate the first invoice Ispt Pty Ltd was cleared of my entry mistake.
A: Thanks for the info. Please follow the steps below:
For more information please contact: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or Helpdesk & Support Centre (+61 2 9635 8613) during business hours (8:30am - 5pm, Mon - Fri)
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| Last Updated ( Thursday, 20 August 2009 18:40 ) |



