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Home Helpdesk FAQ (Frequently Asked Questions)
FAQ (Frequently Asked Questions)
The sorts of questions our hard working Helpdesk answers whilst you're on the phone.
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# Article Title
1 Understanding GUI
2 Vista- Registering dll & ocx files under Vista
3 The PowerForce Database
4 Testing SMS Connectivity
5 Vista Support for PowerForce
6 Enabling Employee visibility across departments
7 New System Staging Spreadsheet
8 Regenerating EPS Deposit
9 ABA - EPS NO CHAR
10 Payslip Print Format - No Annual Salary
11 Paying Additional Tax
12 ATO - Magnetic Media Payment Summary
13 Where do I set an employees tax scales?
14 Program cannot display the webpage
15 Reverse DNS - I want to know where this IP is coming from
16 What's my IP address as seen from the Internet?
17 Reconciling reports - Earnings Summary & Cost Analysis
18 TEST : Register to read more...
19 Error with tax period controls
20 Is there a way to copy an existing clients pay classes when creating a new client?
21 Is there a way to copy an existing clients charge rates when creating a new client?
22 ATO Diskette Creation - Cannot create file on DOS : Register to read more...
23 Error determining tax year - default to this year : Register to read more...
24 Tax Table Update Errors
25 How do you create an additional cost center? : Register to read more...
26 DEP - Data Execution Prevention & PowerForce : Register to read more...
27 Changing Shift Type
28 PM - How do you split a shift? : Register to read more...
29 PM - How do I create a split shift? : Register to read more...
30 How do you apply a software update / patch to PowerForce? : Register to read more...
31 PM - I need to run a Bulk Accrual for employee entitlements - where's the option? : Register to read more...
32 Do I need to apply every patch that is made available? : Register to read more...
33 How do we know when there's a new patch to apply? : Register to read more...
34 Shift from midnight to 5am has been paid without confirm : Register to read more...
35 What are the effects of changing the Award Interpreter Code in the Classifications? : Register to read more...
36 Where do I enter employee opening balances? : Register to read more...
37 PM - Re-employing a terminated employee : Register to read more...
38 How do I read the "Getting there" instructions?
39 Getting the PowerForce Version number : Register to read more...
40 PM FAQ 13 - Tax Table Updates
41 Employees paid the wrong classification : Register to read more...
42 Why can't I activate the employee?
43 PM FAQ - 9 How do I add a line to a full edit table? : Register to read more...
44 PM FAQ 8 - How do I enter Public Holidays
45 PM FAQ 7 - How can I email certificate images to a site Eg. RSA? : Register to read more...
46 PM FAQ 6 - Where can I store images of certificates? : Register to read more...
47 Cannot read a pdf file created in PowerForce : Register to read more...
48 Virus Protection & PowerForce
49 The PowerForce Navigator : Register to read more...